Technology Architecture

Main architecture domains like: business, information (data and application), technology with the enterprise approach and perspective.TOGAF 9++ components which are: ADM (Architecture development Method), ADM Guidelines & Techniques, Architecture Content Framework, Enterprise Continuum, Reference Models, Architecture Capability Framework.

Operational Guidelines

https://github.com/a2i-dpg/skills-and-certification

Capacity Building Measures

• Facilitating periodic workshops with client teams for knowledge transfer.
• Provide technical consultancy to the client for operational management during implementation.
• On-demand facilitation of system update information to client as mini-training session (Quarterly and/or in case of major changes executed)
• Provide authentic access to client experts to source code and documentation.
• Developing technical and operational manuals to operate and manage the platform.

Training for 53 government organizations (53*4) = 212 personnel (approx.)

• Training for 15 a2i personnel (approx.)
• Training for 100 Academia (100*1) = 100 personnel (approx.)
• Training for 100 youth personnel (approx.)
• Training for 100 Industry (100*1) = 100 personnel (approx.)

Engagement Model

• Communication Channels: Face-to-face meetings, emails, phone calls, video conferences, social media, etc.
• Client/Implementation organization Interaction: Workshop, Focus group discussion, Field visit, One to one communication, Survey etc
• Project Management: project management team ensure methodologies, timelines, milestones, and reporting structures.
• Service Level Agreements (SLAs): If applicable, outline the agreed-upon service levels, including response times, resolution times, and other performance metrics.
• Feedback Mechanisms: Regular surveys, feedback sessions, or other methods to assess satisfaction and make improvements.
• Flexibility and Adaptability: Flexible enough to adapt to changing circumstances, requirements, and feedback. It should be dynamic and capable of evolving over time.

Conflict Resolution: Have defined process to involve escalation paths or mediation procedures.